||Oracle Tips by Burleson
Chapter 7 -
Real World Case: Internet Consumer Scams
In early 2004 Mr. Smith, the owner of a
software training company hired a computer consulting company to
develop an extensive set of training courseware. The staff went to
work full-time creating Mr. Smith’s courseware and it was not long
before Mr. Smith owed them a large bill for the courseware.
About that time, the consulting company started
receiving dozens of telephone calls from people who wanted refunds
for non-shipment of products they had ordered from Mr. Smith.
Stunned, the owner of the consulting company explained that his
company was not affiliated with Mr. Smith and that his company was
just a subcontractor providing Mr. Smith with training material.
Later, he learned that this Mr. Smith had advertised that his
company was Mr. Smith’s partner! Using the Internet to get more
information, he discovered many new complaints about Mr. Smith
taking money from customers and not delivering the products.
Shockingly, this fellow appeared to be attempting consumer fraud.
Over the next several months, Mr. Smith
continued to attempt to sell his products, using phony names and
fake computer experts. Here are some comments about Mr. Smith’s
Internet operations that were found on the web. The names have been
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