||Oracle Tips by Burleson
Are work assignments completely implemented?
Is a complete overall package implemented including finishing the
small tasks, addressing post-implementation issues, fine tuning, and
communicating where necessary to all affected parties?
There are IT professionals who do a fine job
completing the core of the work assignment, but then they do not
complete the ancillary tasks. The system may have worked for the
most part, but there are errors and breakdowns that are the product
of not following through on all the necessary steps. What some
consider small or insignificant tasks can be extremely important and
should always be completed in their entirety. These subordinate
tasks can either be technical or non-technical. Something as simple
as notifying another support group that a database is live and that
it needs to be monitored can be vital for problem detection and the
assurance of system availability.
Follow-through, as are other measurements,
is important for all technicians to make an integral part of their
job performance skill set. Many times other co-workers will bail out
employees who do not finish the job, but this does not free the poor
performing employee from his or her responsibilities. They still
need to be held accountable and directed by the manager into a more
acceptable level of performance. If the lack of follow-through
leads to more serious circumstances such as critical system failures
on a continual basis, then the offending employee is in line to be
The above book excerpt is from:
Firing Computer Professionals
manager Guide for Terminating "With Cause"