||Oracle Tips by Burleson
Are the employee’s written and verbal
communications effective, complete, accurate, clear, and timely?
Does the span of communications include all affected parties such as
the DBA, Unix Administration, Network Administration, application
developers, management, and users? Does the IT employee highlight
needs and roadblocks, both current and anticipated?
There are many computer professionals that
are technically competent, but cannot communicate effectively in
even a minimal way. For the employer, it’s nice that the work is
completed and submitted within the expected time frame, but
attaining the overall objectives can be made much more difficult and
prone to mistakes and hidden errors if communications about the work
are inadequate. Most IT projects require close cooperation and
communications between support groups. It is also vital to keep
management informed of project progress and issues to enable them to
adjust workload, assignments, priorities, and target dates, and to
help resolve obstacles.
The above book excerpt is from:
Firing Computer Professionals
manager Guide for Terminating "With Cause"